QA Developer Manager

Job Description

Key Responsibilities:

• Manage, mentor, and grow a team of QA engineers (manual + automation).
• Allocate QA resources across multiple active projects.
• Maintain remote team discipline, clear communication, and daily visibility on progress.
• Align QA work with KSA client expectations and regulatory requirements.
• Build and maintain automation frameworks (e.g., Cypress, Playwright, Appium, Detox, Postman/Newman).
• Create and maintain test suites for functional, regression, smoke, performance, and security testing.
• Drive automation coverage for web, mobile, and API layers.
• Establish QA best practices, including shift-left testing and continuous integration testing.
• Implement ITIL-aligned incident and problem management processes.
• Own the defect triage process and facilitate daily bug prioritisation with PMs and devs.
• Ensure test environments, staging builds, and release candidates are stable before go-live.
• Lead RCA for high-severity bugs and production issues.
• Identify gaps in requirements, process, or tooling – and implement solutions to prevent recurrence.
• Maintain QA dashboards and quality metrics.
• Work with product owners, developers, and designers to clarify requirements.
• Participate in sprint planning, stand-ups, and retrospectives.

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