UX / Product Designer- Mid-level

Job Description

Key Responsibilities

• Develop and maintain customer journey maps, personas, and value proposition canvases
• Conduct user research using a mix of qualitative and quantitative techniques (interviews, card sorting, remote research tools)
• Design and iterate concepts, wireframes, and prototypes using Figma and Adobe Creative Cloud
• Facilitate and contribute to ideation, co-design, and design thinking workshops
• Plan and support user testing activities, incorporating feedback into design iterations
• Analyse customer insights and data to inform design decisions and product direction
• Coordinate customer recruitment for research activities and support design project administration

Key Requirements

• Proven experience as a UX Designer, Product Designer, or Service Designer
• Strong capability in user research, journey mapping, and experience design
• Hands-on experience with Figma and Adobe design tools
• Experience designing for complex, regulated, or asset-intensive environments (utilities, infrastructure, government, or enterprise systems highly regarded)
• Strong stakeholder engagement and collaboration skills
• Ability to translate complex business and technical requirements into user-friendly design solutions

Are you interested in this position?

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