Expression of Interest: ICT Support Technician / Specialist Technician

Job Description

Job Description

The purpose of the ICT Support Technician/Specialist Technician position is to be responsible for administration and maintenance of school network and ICT environments. In addition, identifying, escalating and managing issues through to resolution. 

• Work onsite in Victorian school environment as a technical specialist 
• Work autonomously with a strong mentoring program 

Responsibilities 

• Server and Network administration 
• Demonstrated networking knowledge, including but not limited to: VLAN, DNS, DHCP, and TCP/IP services 
• Experience in virtualisation technologies such as VMware, Hyper-V and/or Citrix 
• Hands on configuration and troubleshooting of hardware like servers, firewalls, switches and wireless infrastructure is an advantage 
• Interpersonal skills & ability to explain technical concepts to stakeholders at all levels 
• General computer hardware and software support 
• Active Directory and Group Policy management and administration skills 
• Service Desk and end user device support 
• BYOD management and support 
• Cloud MDM Management and Configuration 
• Data Protection & Disaster recovery  
• Onsite/Cloud deployment including but not limited to Windows, Apple and Chrome OS 
• Technical document writing including instructional and training materials for leadership and users 
• Strategic ICT planning with school leadership 
• Maintenance of ICT network documentation 

Please note, this Expression of Interest (EOI) is an on-going rolling recruitment, as a result the recruitment process may take longer than usual and only successful candidates will be contacted.

Qualifications

The successful candidate will require high level, advanced technical skills in:

• Tertiary education desirable (Cert 4 in IT Systems Administration or similar preferable) 
• Experience in Cloudflare
• Certification in relevant technologies (eg. vCloud, MCSA, CompTIA) 
• Previous ICT/Helpdesk experience within schools highly desirable

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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