Job Description
Job Requirements
Skills/Abilities:
- Ability to learn and adapt to new technologies applicable to the ServiceNow platform
- Ability to understand complex business needs and adapt appropriately
- Ability to collaborate with senior-level management
- Ability to lead/influence others effectively
- Strong & Effective communication and presentation skills
Experience:
- 6+ years of experience working with ITSM solutions in an enterprise environment
- 6+ years of ServiceNow development / implementation / integration / administrative experience
- 6+ years of experience working in team of developer(s)
- Experience working with web technologies (HTML, CSS, JavaScript (including AngularJS), XML, SOAP, REST, Jelly, etc.)
- Experience working with databases (MySQL, Oracle, SQL Server, etc.)
- Experience integrating internal and external (SaaS based) systems / applications like Zoom, Box, OKTA, Active Directory, Workday is a plus
- Experience providing training on using SNOW tool capabilities and ITIL processes
Education:
- A Bachelor’s degree (or equivalent work experience) in IT, Engineering, or related science and math discipline with a Technology emphasis
- Service Now Administrator Certifications, Certified ServiceNow Implementation Specialist, ITIL foundations is a plus
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