Job Description
About the Role
We’re seeking a UX Researcher with a demonstrated ability to uncover behavioral insights that directly inform product decisions. This role is embedded within a cross-functional team and focuses on early-stage product exploration, in-depth usability diagnostics, and long-term behavioral pattern tracking. You should be fluent in both qualitative and quantitative methods, and capable of translating complex findings into clear, actionable guidance.
Key Responsibilities
- Design and lead multi-method research studies (e.g., moderated usability testing, diary studies, conjoint analysis, fieldwork) with clear hypotheses and measurable outcomes.
- Frame research plans that address specific business or design questions — not just exploratory research for its own sake.
- Synthesize raw data into concise, pattern-driven insights that directly influence product direction, rather than general observations or vague recommendations.
- Collaborate tightly with product managers, designers, and data analysts to ensure research is integrated from concept through iteration.
- Establish behavioral baselines and track longitudinal user behaviors post-launch to evaluate feature success and guide iteration cycles.
- Build and maintain participant panels and niche user cohorts, especially for B2B or specialized vertical audiences.
Required Qualifications
- 3–5 years of UX research experience in a product-focused company; experience must include both generative and evaluative research.
- Proven expertise in at least three distinct research methods beyond basic usability testing (e.g., card sorting with IA analysis, ethnographic shadowing, JTBD interviews, survey design with segmentation analysis).
- Strong portfolio or case studies demonstrating direct impact on product decisions, especially where research altered a roadmap or reshaped a feature.
- Fluency in structuring unmoderated research via tools such as Maze, Lookback, dscout, or equivalent.
- Demonstrated ability to run lean research within agile cycles without sacrificing rigor or clarity.
- Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Cognitive Science, or a closely related field.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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