Senior Specialist,UX Design

Job Description

As a Senior UX Designer, you have experience facilitating and collaborating in discovery and design workshops and believe in bringing other disciplines along the design process. You work as an advocate for the practice of UX within a product team and can demonstrate the value of design through your work and collaboration with team members. You enjoy working as a member of a team with a common goal. You not only take the initiative to truly understand users, but you also try to understand and include the perspective of teammates when working on a project together. You are always learning and understand the importance of helping others learn and grow.

• Understand and advocate for our users and their needs through building empathy, incorporating their behavior, attitudes, and emotions, leveraging research insights and domain analysis to craft meaningful solutions
• Represent CX as lead on a product team, partnering with Product Management and Engineering peers, collaborate with companion teams including Industrial Design, Tech Comms, Product Marketing, Consumer Insights, Brand, and other team members
• Plan, facilitate and participate in discovery workshops and ongoing interaction with key stakeholders to develop user-centric solutions
• Develop concepts, sketches, wireframes, flows, journey maps, storyboards, and other design artifacts.
• Prototype and rapidly iterate semi-functional, low- to mid-fidelity designs based on user research, acknowledging technical feasibility
• Facilitate the design process; including ideation sessions, design sprints, design studio; critiques and reviews, contributing to our global design system
• Assist with user research, usability tests, customer interviews, etc., develop success criteria, analyze results and provide recommendations
• Collaborate with other senior designers and leads to ensure a holistic and cohesive user experience across the ecosystem
• Act as a CX evangelist and champion for the team
• Mentor/coach other designers
  
  

Let’s Talk About You

• Strong online portfolio demonstrating user-centered design methods with examples of artifacts for digital, physical and/or services products e.g. lo-fi sketches, wireframes, flows, prototypes, storyboarding, journey maps, etc.
• Minimum 6 years’ experience designing in an agile, fast-paced and collaborative environment alongside engineering and product management
• Experience with lean innovation and experimentation
• Fluent in modern collaboration, wireframing and prototyping tools
• Solid understanding of modern design principles (responsive grids, hierarchy, information architecture, navigation patterns, etc), user-centered design methodologies
• Familiarity with digital technologies and their impact on feasibility of design solutions
• Proven track record in delivering delightful and easy-to-use products and services based on user needs, using research to validate design decisions
• Effective problem-solver, communicator, presenter, and negotiator
• Ability to manage multiple projects in a timely manner
  
  

It would be a plus if you have:

• Experience with planning, running and moderating user research studies a plus
• Experience working in the healthcare field and/or medical devices a plus
• Knowledge and/or experience working on AI/ML driven products a plus
• Bachelor’s degree in design, HCI, or equivalent professional experience as an interaction/user experience designer OR Master’s Degree in design, HCI/Cognitive Science, Psychology, or commensurate experience

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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