Salesforce Admin IT Administrator
Job Description
About the Role
You will be an integral part of a dynamic, fast-paced team supporting a wide range of projects and business-as-usual releases across the Salesforce ecosystem. The role reports to the Environment Manager and will focus on environment planning, hands-on administration, release support, and CI/CD initiatives.
Key Responsibilities
- Develop and maintain Salesforce environment and code management plans
- Execute hands-on administration and support activities across projects and releases
- Manage platform security and user permissions
- Troubleshoot and coordinate issue resolution with internal and vendor teams
- Support and enable CI/CD, release activities, and production deployments
- Evaluate new Salesforce releases and advise on functionality impacts
- Maintain documentation on policies, processes, and configurations
- Mentor junior team members and assign work
- Collaborate with developers, testers, architects, PMs, and security specialists
Skills & Experience
Essential:
Certified Salesforce Administrator
Minimum 2 years’ experience in Salesforce ecosystem
Strong knowledge of Salesforce security (roles, profiles, OWD, sharing rules)
Experience with Data Loader and Service Cloud
Proven problem-solving and analytical skills
Excellent documentation and communication skills
Desirable:
ITIL Foundation Certification
Jira and Confluence experience
Scrum/Agile working knowledge
Passion for accessibility and inclusive design
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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