Deployment Administrator

Job Description

What’ll You Do

The following is a list of typical duties of the Deployment Administrator:

Scheduling Deployments (pre-deployment)

Receive and review incoming request forms, product manifests, sales orders, monitoring system extracts etc, and act accordingly

Determine the scope of work with the Deployment Manager to efficiently allocate a variety of jobs across days and weeks

Liaise with the deployment prep team to ensure all required materials are available for scheduled works

Creation of deployment “Cases” in the Salesforce application using customer documentation (work orders and SWF’s) to ensure the accuracy of Salesforce-scheduled works

Ensure that all products entering and leaving the venues are accurately tracked and captured within Salesforce Cases for database integrity and accurate billing

Oversight and frequent follow-up of customer paperwork, ensuring timeliness, completeness, and correctness. Initiate changes to plans to optimise resourcing, efficiency, and execution.

Escalate to venues and management groups as required when customers have failed to follow the correct process and provide deliverables.

Warehouse & Logistics Liaison

Using the Deployment Planning Schedule to oversee the status of readiness for each deployment, in particular, the critical function of prep line production. Action shortfalls with required stakeholders, including engagement with external suppliers.

Follow up timely and accurate updates of Stock On Hand reporting by the team to ensure correct insights into the status of multi-vendor product deliveries and overall readiness.

Accounts

Monthly Annuity invoicing

Monthly Ad Hoc invoicing

EGM storage invoicing

Transport invoicing

Any additional invoicing as required

Preparing reports for billing

Support for Service Team

Travel & accommodation bookings for deployments, payments & reconciliation of invoicing against deployment jobs for cost-to-serve analysis

Office support to technicians

Gathering & consolidation of site audit information

Licensing & accreditation status & renewals

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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