Job Description
Key Responsibilities:
- Identify customer segments and understand their buying behavior, demographics and life stage
- Find potential pockets of growth, new customer acquisition opportunities and develop specific strategies to chase these growth pockets
- Drive targeted campaigns by working with marketing and segments team to identify target groups to increase revenue per segment and penetration rate of product
- Understand customer lifetime value and channel marketing spend to the most appropriate group of customers to maximise return on investment
- Maximise returns on targeted campaigns through testing of various offers and communication mediums
- Ensure timeliness and quality of end-to-end campaign execution
- Implement of self-service analytics to the other functional teams within the organisation
- Drive transformational change within the organisation towards customer-centricity and data driven decision making
What we offer:
- Work in the biggest retailer and food services enterprise in Singapore
- Be a part of a high performance, highly professional and entrepreneurial team
- Work with experienced, motivated and talented colleagues from different industries and backgrounds
- Opportunity to see your inputs and initiatives impacting the business
Key Competencies:
- Minimum 3 to 5 years of relevant experience in database marketing or customer data analytics
- Experience dealing with large datasets with heavy transaction platforms preferred
- Demonstrated hands-on experience of optimization engines for targeting marketing offers
- Working knowledge and experience with Google Cloud Platform and data extraction using Big Query
- Experience in creating dashboards using visualization tools like Looker Studio or Tableau
- Experience working within data science teams, and product teams utilizing the latest software including capable experience with PYTHON would be an advantage.
- Preference given to people who have worked on retail and new e-biz enabled models and how data is architected in these areas.
- Preferably with working experience in commercial/operational decision making
- Able to work independently and manage ambiguity
- Clear structural thinking, and strong curiosity for problem solving
- Motivated, meticulous and results oriented
- Resourceful and problem solver
- Excellent interpersonal and communication skills
Are you interested in this position?
Apply by clicking on the âApply Nowâ button below!
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