Computer Systems Technician
Job Description
Your Role as a Computer Systems Technician
You will have responsibility for leading the following activities and undertaking the following key tasks:
- Participate in and be a member of an IT support service team ensuring that the team provides a high level of service and issue resolution in line with agreed performance standards.
- Ensure that agreed levels of service are maintained and contribute to the ongoing development of standardised processes required for the provision of IT support.
- Install and maintain systemic management and educational delivery systems in accordance with departmental information standards and policies.
- Provide expert IT advice and support on the selection, procurement and installation of new hardware and software, as well as the enhancement of existing systems.
- Advise, communicate, apply and monitor the implementation of departmental information standards and policies.
- Participate in service level and work practice reviews.
- Maintain currency of technical proficiency and skills
The Right Fit
Skills in the following areas will be highly regarded:
- A detailed working knowledge of Windows 2016 and above server operating systems
- A high level of technical knowledge of server hardware and configuration, and network switches
- A good understanding of end user device and printer support
- Knowledge of Windows 11 and above, iPadOS, and macOS
- Travel and overnight absences from base may be required of this position.
Are you interested in this position?
Apply by clicking on the “Apply Now” button below!
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