Job Description

The Role

You will be responsible for :

• Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
• Ensuring all standards and procedures are followed and maintained.
• Answering queries and resolving issue relating to usage of standard applications and IT services.
• Providing monthly help desk reports.

Ideal Profile

• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 2 years experience, ideally within a Helpdesk / Technical Support role.
• You have excellent communication and interpersonal skills.
• You are highly goal driven and work well in fast paced environments
• You are a strong team player who can manage multiple stakeholders
• You are adaptable and thrive in changing environments

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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